FAQ

What makes Mosel Doors a better option?

Our door systems are high quality and specifically designed to be installed by one person in under 30 minutes! There are three elements critical to a successful project- speed, quality and cost-effectiveness.

Whilst our competitors may be able to satisfy one or maybe two of these criteria, only we can achieve all three. 

Where are Mosel Doors manufactured?

All of our products are designed and manufactured at the Mosel Türen headquarters in Trierweiler, Germany. It is a family run business with 60 years experience in manufacturing doors and door systems.

Do you have a showroom?

Yes, our showroom is open by appointment only. Please contact our sales team to arrange a personalised tour.

Do you have walk up sales?

Due to the very large number of combinations available and the customised nature of our service, all of our orders are fulfilled specifically to our customer's selections.

How long do orders take to be fulfilled?

How does shipping work?

We arrange shipping on your behalf and deliver directly to your site from the nearest shipping terminal.

Do you cater to the renovators market?

Due to the fact that all of our sales are shipped to order from Germany, we are only able to work with developers and builders that require commercial quantities.

Do you provide a warranty?

Yes, we provide a 12-month replacement warranty on all our door hardware.

Will my contractors be able to work with this system?

Yes, anyone with a basic level of trade skill can easily install our system. Our sales team provide a free on-site tutorial for each new customer. 

What if my walls are out of plumb?

No problem! This common issue has been engineered out thanks to our split jamb design and hinges that adjust both in/out and side to side. No more planing doors or packing out jambs!